Heater stuck in Defrost?

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Hope someone can help. I have a 2000 Mazda 626, been having heater/ac issues. The blower seems to work by blowing air fairly but the selector switches do not seem to function. The heater seems to be stuck in defrost. If I were to replace the switch panel will that solve my problem? Get it out of defrost? The dash vents blow a trickle of air and floor vents do NOT work. Thank you for your responses in advance.

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